Contact Us
Last updated: 19th of July 2026

Whether it’s about your account, payments, bonuses, or anything in between, the support team behind Rooli is here to help you around the clock. We believe support should be quick, clear, and actually useful, so you’re never left waiting or guessing, even during an active dispute. So, how to approach it?
There are three ways:
24/7 E-Mail Support
Got something on your mind and you just want to send a simple e-mail? You can do so by dropping into our inbox over at support@rooli.com.
24/7 Chat Support
Questions don’t keep office hours, and neither do we. Our live chat team is available at all times, ready to assist you instantly, whether it’s a quick check or something that needs a bit more attention. And the best thing? We probably parlo your language. Chat is available in English and another 5 different languages.
24/7 VIP Support
If you’re one of our VIP players, you’ll have direct access to your own VIP manager. These are real people who know your setup, favorite games and common struggles, and are there to assist you personally. Whether through chat or over a call, you'll have a direct line whenever you need it.
And if you have any specific questions about TryRooli.com, you can always reach out directly to us under contact[@]tryrooli.com, we'll be happy to help out :)